Many casino enthusiasts are familiar with the fact that online bookmakers often request documents from their players. New players, on the other hand, may be afraid of the amount of documents requested, and not quite understand the purpose. In this article, our Bianz it will explain to you what documents are needed and why they ask for them, so you will be prepared for when you are going to make any withdrawal or even sign up somewhere.
The online casinos
Casinos ask for very detailed information about their players. It is normal for a online casino request photos of invoices, credit cards, identity documents and bank statements. For the player, the natural reaction in this situation is shock, questioning and, of course, all other security issues. But don't worry, this is a normal part of the process and you are not alone in this.
We hope that with this article we can open the questions so that all players can continue to play at the casino in a good mood, to prioritize pleasant, educational, and responsible moments.
Why do players need to submit documents to online casinos?
The first question of all players is the same: “why does the casino ask me for all this information?” This is a natural question and the answer is just as natural. Casinos ask for documents for security reasons. Online casinos do not verify your information, as they aim to benefit from it, on the contrary, your data and money are safe.
Online casino regulations and licenses
There are many regulations governing the operation of online casinos; some of which have become very strict over the years.
Most online casinos are run by Malta Gaming Authority (MGA) regulation. The MGA regulations are very strict and restrictive, so it is not that easy to get a license through the MGA. The moment the online casino violates the MGA, it will lose its license. The MGA also checks the soundness of the casino and conducts periodic checks.
In practice, these licenses ensure the safety of your money and help both sides. When we are talking about casino security, we should always remember the Random Number Generator (Random Number Generator) . Here you can find more information about what this means; but in general, it is what guarantees the fairness of a slot machine, or video poker, for example. These licenses also check the RNG of the games, and ensure that the computed victories of the players are clean and worthy victories. This measure also aims to combat money laundering.
In a nutshell, the process is just a necessary step for the safety of the players. We also recommend that players verify that the online casino in question has a genuine license before signing up.
What is KYC (Know Your Customer)?
For those with a sharp English, the acronym already says what this process means. ( Know your customer = know your customer ). When casinos ask players to submit their personal documents, they implement this process. Sending documents is, of course, voluntary, but in this case the player will not be able to withdraw a penny from his account. In addition, casinos have the right to close your account when the same is not verified.
Licensed casinos must take good care of the security of documents, and they do so almost invariably. If the casino does not comply with the safety guidelines, it will have to pay a heavy fine. The fine is so high that no casino wants to try it, we assure you.
Well, in short, after the security process, the player can be unconcerned because, his money will be safe. In the KYC process, the player must also select a deposit method. After choosing a deposit method and following the security process, this is the only way the casino can withdraw money to the player.
These activities are intended to prevent misuse of the casino account. A really possible situation is that you somehow forget and leave the casino site page open and someone sees it and decides to use the balance, or something similar, through a withdrawal. However, for security reasons, this will not be possible, as this is not the account with which you made the deposit. That's why security measures are so important!
What documents does the online casino request from its players?
Online casinos require players to provide documents that show the player's age, identity, valid home address and the payment method used in the gaming account (we explained in the paragraph above why this measure).
The easiest way to solve this process is to submit the documents required by the casinos upon registration, so that they are not delayed. Each online casino provides information on where and how documents should be submitted to them. Most Moderna online casinos have a form that can be easily attached to the documents without much delay.
In the context of security, the safest way is to send information through the form in question; or use email as another way. However, there is always a small risk that the email will get into the wrong hands, no matter how insignificant this possibility may be.
The documents requested by casinos depend on the type of money transfer the player wishes to use. In general, casinos always ask for a photo of a valid voucher, as well as an identity card. Other documents depend on the casino and the method of money transfer chosen by the player.
How to submit documents to the online casino
- To send the identification document to the casino:
Identity cards are certified by an authority, such as a passport, driving license or other official certificate issued by the local authority. If you choose to upload a photo of your driver's license, please note that you will need to upload a photo on both sides of the document in question. In some situations, casinos also accept scanned certificates, but we recommend that you photograph them-both for practicality, and for the agility of the approval process as well.
Before submitting your identity to the casino, ensure the following points:
- The image shows all four corners of the document;
- The data is clearly visible;
- The document is valid;
- The identity card has a current photo of you;
- The identity card must also contain watermarks that must be visible.
- To prove a valid address for the casino:
Casinos want to know your address so they can confirm the country you live in. It is recommended that you update your address information and automatically upload new information if you move to a new address. If you move to another country, communicate this information to the casino, it is more important than ever!
In some countries there are restrictions on what casino games, and laws on the games, as we well know. For this reason, casinos need to know the country you are playing from!
To prove this address, casinos will be able to validate, for example, a bank statement or a recent financial invoice. One condition is that the invoice is official, obviously. Online casinos will only accept a certificate if they show all four corners of the document. Nowadays, casinos also accept PDFs, in case of using e-invoicing. Below you will find more details on what to consider when submitting a certificate:
- The address must be fully visible;
- The full name must be visible;
- The certificate must contain the official logo of the authority or the sender of the letter and the information from them;
- Invoice must be dated within 180 days (6 months);
- The certificate must be perfectly legible and the text clear.
What documents does the casino need for a cash transfer?
This is a very important point. Especially if the player wants to make deposits with more than one payment method. The more methods you want to use, the more documents you need to submit to the online casino. This process is designed for player safety. Casinos need to make sure that every time they make a withdrawal or deposit, which bank card is the player's on which they are playing.
Online casino accounts are always personal. Players must always submit their own information and make deposits and withdrawals from their own accounts. In online casinos, it is not possible to withdraw money from the account of a third party, not even to a spouse.
Credit / debit cards and their certification at the online casino
Once the casino has confirmed the documents you submit, there will be no problem withdrawing money. For a player who is living abroad, may encounter some problems, but a nominal card in use, can be the solution, since online casinos ask for a photo of the card, so he can be sure that it is in the possession of the user the card in question. Below you can find more about detailed required documentation:
Casinos ask for the following credit / debit card information:
- The whole card number series (long number on the front of the card);
- Numbers and information must be legible;
- The four corners of the card must be visible in the photo you send to the casino;
- Photos must contain both sides of the card;
- The first six and last four digits of the card must be visible;
- CVC / CVV CODE SHOULD ALWAYS BE COVERED;
- The card must match the information you previously submitted to the online casino;
- Send Account Statement Information to the casino.
Ideally, a player can submit a PDF bank statement from online banking:
- The statement of account must be dated no later than three months;
- The full account number must appear on the certificate and must match the information previously provided to the casino;
- The bank logo should be visible;
- The screenshot must include the entire page;
- The player's full name and address must appear on the form.
Online wallets (e-wallets) and their certification in the online casino
To certify your online wallet as a payment method, you need to do the following:
- Take a screenshot of the e-wallet account;
- The certificate must show your full name, account number, and email;
- The screenshot should also include the e-wallet logo;
- The entire browser page should be visible;
How to get a screenshot from different computers
How simple this has become difficult. Nowadays, each computer has its own screenshot instructions, and many find the situation very difficult. Below are simplified screenshot instructions for common operating systems.
WINDOWS 10
If you have a Windows 10 operating system, follow the steps below when taking a screenshot:
- Press the Windows and Print Screen (Scrn) buttons simultaneously;
- Congratulations! You have just saved the screen as image files on your computer, where you will find the image -> My Computer -> photos - > screenshots.
WINDOWS 8
With this operating system, the screenshot is exactly as in the previous item, WINDOWS 10.
MAC OS X
Screenshots on Macs are a bit more challenging than previous Windows systems.
To save the entire screen, follow these steps:
- Press CMD + SHIFT and the number key 3 at the same time;
- The entire screen is saved on the desktop of your computer, where you can easily find it. The image is saved by date and time, if it is the case that it contains many documents on your desktop;
- If you want to take a screenshot of only part of the screen, just press CMD + SHIFT + the number key 4 at the same time. A tool will appear to crop the point you want to capture, and so, just set it.
Conclusion
Although the process of requesting documents by online casinos may seem cumbersome and often have a negative first impression, it is done completely to ensure player safety.
Documentation is requested so that online casinos can get to know their players. They are necessary to ensure the age of the player and his place of residence.
In addition, players must provide a certificate to the casino to confirm the deposit method to which the winnings will be refunded, in case of withdrawal of the won amount.
Never forget practice responsible gambling and ensure the fun in one of the fun online casinos for New Zealand players!